Reporting Analytics

About Us > Reporting Analytics

Market research analytics that drive an organizational culture focused on solutions, productivity, and delivering unparalleled customer experiences.

All of our business intelligence solutions are focused on actionable intelligence. Zeus, our proprietary technology platform, is at the core of our business and provides the flexibility to create a market research program that will meet your exact specifications. Zeus' dashboard lets you see your team's performance at-a-glance, with straightforward drill-down capabilities.

Computer showing the Secret Shopper reporting website

Our proprietary technology platform is one of the most robust and versatile in the industry. We believe in innovation.

Zeus is the thread pulling all your data together in one place. From mobile platforms, social media, onsite and phone evaluations to outside data streams, we can integrate all your services into your personalized dashboard. You also control report access within your company - store managers, district managers, and executives may be granted varying levels of permission to view reports, or only the specific information within a report that is relevant to them. Zeus delivers report results across your entire organization, putting the right information in the right people's hands at just the right time.

Our exclusive system offers many popular summary reports to help you interpret your data. Reports are generated in real time from current data, so you have interactive control over every report. You choose your locations, date range, and items for the report. We partner with you to define your market research needs and to ensure that the intelligence we gather on your behalf is reported in a format that is objective, quantifiable, and actionable to your executives. Our business development consultants will walk you through the entire process.

Reporting Analytics

Market research analytics that drive an organizational culture focused on solutions, productivity, and delivering unparalleled customer experiences.

Our proprietary technology platform is one of the most robust and versatile in the industry. We believe in innovation.

Get an honest, in-depth look at your business through the eyes of your customers.

We can white label our reporting website and mobile solutions with your logo while integrating outside data streams...

Competitive intelligence can be easy to get, but hard to get right. We can help.

Use measurement to motivate. Link results of customer experience measurement to reward and incentive programs.

Are you listening? Your customers have opinions. Tune into what they are saying.

Is your team delivering a world class customer experience at every touchpoint with your customers?

We believe the future belongs to those pulling together the various digital platforms with brick-and-mortar operations.